Privacy and cookies
WHO I am AND HOW TO CONTACT me
The responsible data processing unit on this website is:
Swaantje Güntzel
Barnerstrasse 35
22765 Hamburg
Germany
phone: +49.40.39 80 84 19
swaguentzel{at}gmx.de
swaantje-güntzel.de
Responsible entity is the natural or legal person who, alone or in concert with others, decides on the purposes and means of processing personal data (such as names, e-mail addresses, etc.).
ABOUT THIS PRIVACY POLICY
This policy sets out how I will use and share the information that you give me. This privacy policy relates to personal data collected by me via:
My website
Email correspondence
Telephone calls
Enquiring about contracting my services
Providing products or services to me
You should be aware that if you go to third party websites (including those of our Affiliates), using links provided on our websites, these websites are outside our control and have their own privacy policies. Please take time to read those when you visit a site. We do not accept any responsibility or liability for these policies.
WHAT INFORMATION I COLLECT ABOUT YOU
I collect information about you when you register with me or request one of my services. I also collect information about you when you voluntarily provide feedback or mention my name in your own promotions or materials.
This information may include:
Your name, contact details and the organisation/ business you work for
Information generated by the work, service or relationship öI have with you: your business details, bank and financial details, communication and correspondence.
Information generated by visiting our website or engaging with us on social media.
HOW WE COLLECT INFORMATION ABOUT YOU AND HOW WE WILL USE IT.
I may collect and process information that you provide during your correspondence with me. This could be, but not limited to, one of the following ways:
Giving information directly to me by methods including filling in the contact form on my website or via other media
Subscribing to my newsletter
Requesting any of my services or information.
Communicating with me through e-mail and telephone.
I only use your personal information when the law allows me to. Most commonly, I use your personal information in the following circumstances:
Where you have given consent for me to process your information
Where I need to perform the contractual obligations I have entered into with you personally or with the business you are working for or with.
And for one or more of the following purposes:
To manage our relationship and administer my business as part of my contract with you
To carry out a request
Sending you marketing and information about me and services via email if you consented to it.
SHARING YOUR INFORMATION
The information shared about you with people who work for me will be limited to what they need to know to carry out their duties and responsibilities. Otherwise I will not share your information with anyone.
INTERNATIONAL TRANSFER OF DATA
I may send your data outside European Economic Area (EEA), which comprises of the European Union and Iceland, Liechtenstein and Norway, particularly to the USA. I only transfer information where necessary for the performance of a contract between us or for pre-contractual steps to be taken at your request.
Where your personal information is transferred or accessed outside of the EEA, we require that appropriate safeguards are in place. Any information is always limited to “need to know”.
My website is built on a platform developed by Squarespace, a US-based company. Please see below for more information about them and the steps they take to protect personal information.
YOUR CHOICES IN RELATION TO PERSONAL INFORMATION
It is important that the personal information I hold about you is accurate and current. Please keep me informed if your personal information changes during your relationship with me. You also have the rights and choices which you can exercise on the data I hold on you.
You have the right to:
Obtain access to your personal information
Withdraw consent, including opting out of my email marketing at any time
Ask me to correct any errors or delete the information I hold,
Object to or restrict my processing of your information.
For more information or to action these rights, please contact me on swaguentzel{at}gmx.de
RETENTION AND DESTRUCTION OF PERSONAL INFORMATION
I will take reasonable steps to ensure the accuracy of the information I hold about you. I will not use your personal information unless it is (to the best of our knowledge) accurate and up to date.
I will only retain your personal information for as long as necessary to fulfil the purposes I collected it for, including for the purposes of satisfying German tax accounting requirements.
My current retention schedules are as follows:
Financial records – 6 years after the end of the relevant tax period
Other client/ supplier records, including contact details and email correspondence – 2 years after our last contact from you
Enquiry records (people who did not subsequently become clients) – 6 months after my last contact from you
Where I have an ongoing working relationship with you and/or you have consented to receiving information from me, I will retain information beyond these timescales for the effective management of our contract and communication.
OTHER ISSUES I WANT TO MAKE YOU AWARE OF
I take the security of your information and your privacy seriously. I use certain programmes and third party apps to help me manage my business effectively and efficiently. I have chosen each of these carefully and work only with those I am satisfied with and have the same high standards and commitment to security as I do; I am satisfied that each of them take proactive steps to meet the required international privacy laws, including GDPR. I share details of these below.
VISITORS TO OUR WEBSITE
MY website is built on a software platform called Squarespace. You can read more about the way they ensure site users’ privacy is protected under EU Data Protection laws here:
When someone visits my website I use Google Analytics and Squarespace Analytics to collect standard internet log information and details of visitor behaviour patterns. I do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. I do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. You can find out more about all of this here:
Google Analytics and Squarespace
USE OF COOKIES
I use cookies, small pieces of data that websites store on a device, to help my website run effectively and to provide the best experience for my site visitors. Some of these are functional and required cookies that allow visitors to navigate around the website. Others are analytical and performance cookies. You can find more information here about the cookies in use on my website.
You are in control of cookies and so this article also describes how you can change your settings. You can also find out more about cookies on these two websites If you want further information about cookies on these two websites www.aboutcookies.org or www.allaboutcookies.org
Email NEWSLETTER
I use a third-party provider, MailChimp to deliver my email newsletters. You can view their privacy policy here.
CHANGES TO THIS POLICY
I may change the terms of this privacy policy from time to time. I will keep it under annual review to make necessary and reasonable changes. I will make changes outside of this in the event of a significant change in the law.
May 2018